Our advisers are trained to give energy advice; they follow agency policies on safeguarding children and vulnerable adults; and they are all subject to an enhanced CRB check. All visits are by appointment only.
A scheme run by Staffordshire County Council, in partnership with district and borough councils supported by Beat The Cold and E.ON with a goal to combat fuel poverty across the county and help residents to heat their home.
The Priority Services Register (PSR) provides extra help and additional support during a power cut for elderly, very ill or disabled people, or those who rely on power for medical equipment.
Find out more about Western Power Priority Support services.
